# Infinity Troubleshooting

## ⚠️ TROUBLESHOOTING GUIDE <a href="#troubleshooting-guide" id="troubleshooting-guide"></a>

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## 🟦Bluescreens

## ❌ **KERNEL SECURITY CHECK FAILURE** <a href="#kernel-security-check-failure" id="kernel-security-check-failure"></a>

🔥 **Cause:** Usually triggered by Anti-Cheat software running on your PC.

🛠️ **How to Fix:** Visit the [Anti-Cheat Software Page](https://lemservices.gitbook.io/cod_software/guide-must-follow-for-all/anti-cheat) for specific instructions.

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## 🔷 **BLUESCREEN with RTCore64.sys Code** <a href="#bluescreen-with-rtcore64.sys-code" id="bluescreen-with-rtcore64.sys-code"></a>

🔥 **Cause:** Usually triggered by Security Devices blocking our Drivers.

🛠️ **How to Fix:**

* Ensure no antivirus software is active or running on your system.
* Completely disable Windows Defender (including Real-Time Protection).
* Make sure Virtualization Based Security (VBS) is disabled.
* Disable Memory Integrity and the Vulnerable Driver Blocklist in Windows settings.

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## 🟦 **No Black Box Top Left / No Menu Visible / White Screen** <a href="#no-black-box-top-left-no-menu-visible-white-screen" id="no-black-box-top-left-no-menu-visible-white-screen"></a>

* Install (or **reinstall**) all C++ Redistributables.
* Install (or **reinstall**) the latest DirectX drivers.
* **Restart your PC** after each step.
* Make sure your game is **not** in Fullscreen Exclusive mode.
* Close all overlays:<br>
  * Nvidia / AMD
  * Discord
  * Xbox Game Bar
* **Close Wallpaper Engine** (uninstall if issues continue).
* Confirm that both blocker and cheat driver are injected

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## 🟨 **Lagging ESP (Visual Lag / Delays)** <a href="#lagging-esp-visual-lag-delays" id="lagging-esp-visual-lag-delays"></a>

* Turn **off Xbox Game Mode** in Windows Settings.
* Lower your **in-game graphics settings** for better performance.
* Fully close or uninstall **Wallpaper Engine** processes.
* Disable **GPU Hardware Acceleration** in apps that support it.
* Disable **all overlays** (NVIDIA, AMD, Discord, Xbox).
* Turn **off G-SYNC** and **V-SYNC** wherever possible.
* Avoid running **high-resource applications** simultaneously.

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## 🟥 **Failed to Compile Loader** <a href="#failed-to-compile-loader" id="failed-to-compile-loader"></a>

* Change the **Loader’s filename** to something else.
* Move the Loader to different **folders or drives**.
* If issues persist, **open a ticket on our Discord** for support.

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## 🟩 **Driver Status: 0x1** <a href="#driver-status-0x1" id="driver-status-0x1"></a>

* Disable VBS in BIOS Settings
* Downgrade from Windows 11 25H2
* Try uninstalling the latest windows update
* Check if Memory Integrity is disabled
* Check that Vulnerable Driver Blocklist is disabled
* Ensure all Anti-Cheat software is disabled
* Verify all antivirus software is disabled or uninstalled
* Make sure Windows Defender is turned off
* **Please install DControl and disable the defender**

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## 🟪 **Stuck at “Scanning for Game Platform…”** <a href="#stuck-at-scanning-for-game-platform" id="stuck-at-scanning-for-game-platform"></a>

* This usually happens if the game was **closed during the injection process**.
* Make sure you have selected **any Game Mode** and are **not in HQ mode**.
* Use the following hotkeys **manually** to select your game platform:
  * **F8** for Battle.net
  * **F9** for Steam
  * **F10** for Xbox

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## 🟧 **Visuals / ESP Misplaced** <a href="#visuals-esp-misplaced" id="visuals-esp-misplaced"></a>

1. **Right-click** on your desktop background.
2. Select **Display settings**.
3. Scroll to **Scale and layout**.
4. Under **Scale**, choose **100% (Recommended)**.
5. Changes apply automatically. If prompted, **sign out and sign back in**.

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## 🟦 **Driver Status: 0x4** <a href="#driver-status-0x4" id="driver-status-0x4"></a>

* Ensure **Virtualization Based Security (VBS)** is turned **off**.
* If error persists, please **open a ticket in our Discord**.

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## 🛠️ Loader Crashing Fixes <a href="#loader-crashing-fixes" id="loader-crashing-fixes"></a>

* Use a **VPN** (ProtonVPN or Windscribe are free).
* Sync your **Date & Time** settings.
* Try a **different network**.
* Re-download the file.
* Restart your PC.

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**💡 Note:** If you need further help, don’t hesitate to reach out on **our Discord support server**!